Order To Cash (O2C) Clerk position at Fidelity Services Group

Job Overview

  • Company: Fidelity Services Group

  • Role: Order To Cash Clerk

  • Location: Midrand, Gauteng

  • Level: Entry Level

Key Responsibilities

  • Order Management: Verify pricing, discounts, and terms of sale. Ensure all necessary documentation is attached to the ERP system.

  • Invoicing & Billing: Generate and send invoices to customers while ensuring compliance with tax regulations and company policies.

  • Accounts Receivable: Monitor outstanding receivables, follow up on overdue payments, apply payments to accounts, and maintain aging reports.

  • Customer Service: Respond to inquiries regarding invoices and payments, and resolve disputes.

  • Account Management: Update customer records, including contractual amendments such as site cancellations or price changes.

  • Reporting: Prepare regular reports on receivables and collections; ensure compliance with internal controls.

Requirements

  • Education: High school diploma (Matric) or equivalent; a degree/certificate in Finance, Accounting, or Business is preferred.

  • Experience: 3+ years of experience in Accounts Receivable or Credit Control.

  • Systems Knowledge: Strong knowledge of ERP systems (e.g., SAP, Pulse) and MS Excel.

  • Track Record: Proven experience managing Commercial, Listed, and Multi-national clientele.

Key Skills

  • Analytical thinking and problem-solving.

  • Excellent communication and customer service abilities.

  • Strong attention to detail and organizational skills.

  • Ability to work under pressure and meet deadlines.

How to Apply

Interested candidates can apply via the official Fidelity Services Group recruitment portal:

Apply via fidelityservicesgroup.simplify.hr