Clover SA CSC (Customer Service Centre) Learnership 2026

Learnership Advertisement: Clover SA CSC Learnership 2026

Employer: Clover SA

Reference Number: CLO260120-2

Location: Primarily Constantia Park, Roodepoort

Duration: 12 Months

Closing Date: 3 February 2026

Programme Overview

The Clover SA CSC Learnership is a SETA-accredited program designed for unemployed matriculants. It follows a dual-learning approach: 30% theoretical classroom instruction and 70% practical, on-the-job training within Clover’s high-performance Customer Service Centre.

Core Training Areas

  • Customer Interaction: Managing inbound/outbound communications, conflict resolution, and query management.

  • Supply Chain & Order Processing: Capturing high-volume orders, monitoring call lists, and managing "Account on Hold" statuses.

  • Sales & Ranging: Learning suggestive selling techniques and understanding product ranging for different store types.

  • Systems Training: Gaining proficiency in professional Enterprise Resource Planning (ERP) software.

Minimum Requirements

  • Citizenship: Must be a South African citizen.

  • Employment Status: Must be currently unemployed.

  • Education: Grade 12 / Matric (NQF Level 4).

  • Recency: Matric must have been completed between 2021 and 2025.

  • Academic Performance: Minimum average of 55% in both English and Mathematics (or Math Literacy).

  • Skills: Advanced computer literacy.

  • Inclusion: Persons with disabilities are encouraged to apply.

Benefits of the Programme

  • Qualification: Gain a nationally recognized NQF Level 4 certificate.

  • Stipend: Learners receive a monthly stipend in line with SETA standards.

  • Experience: Corporate exposure at one of South Africa’s leading FMCG brands.

  • Absorption: High-performing learners may be considered for permanent entry-level roles (Call Centre Agents, Sales Support, etc.) after 12 months.

How to Apply

Applications are accepted strictly online through the Clover careers/graduate portal.

Required Documents:

  • Certified ID Copy (not older than 3 months).

  • Certified Matric Certificate.

  • Comprehensive CV (highlighting computer skills and leadership roles).

  • Proof of Disability (where applicable).

Official Application Link: Clover Graduate Portal


Note: Ensure your CV uses keywords like "numerical reasoning," "customer orientation," and "computer literacy" to pass initial screening.