First National Bank (FNB) is looking for youth to apply for their First Job Learnerships programme, for the year 2026.
- Location: Johannesburg, South Africa
- Closing Date: 22 May 2026
First National Bank (FNB) First Job Learnerships 2026
Job Description
- Identify and escalate potential risks that may lead to increased costs.
- Demonstrate cost consciousness and awareness of personal contribution to costs.
- Increase knowledge and understanding of financial processes and adheres to required operating standards.
- Adhere to the Organisation’s shared values, service standards and Treating Customers Fairly (TCF) outcomes with regards to customer interaction.
- Resolve customer dissatisfaction/complaints and takes ownership of the problem. Communicates with customers according to agreed standards.
- Collect customer feedback to help improve customer service.
- Ensure that product knowledge and advice is technically accurate.
- Work with enhanced processes and procedures to maintain operational efficiencies.
- Ensures that quality standards are adhered to.
- Adheres to Company policies and procedures. Maintains accurate activity reports.
- Investigate innovative ways to optimise processes.
- Contribute to the alignment of business processes to customer service.
- Advise line management on potential opportunities for process and system improvements.
- Demonstrate the shared value “you get better and better”.
- Contribute to the team by working together to achieve team goals thereby living the shared value “They strengthens me”.
- Value individual contributions and show respect for others.
- Share information and knowledge that will benefit the team.
- Respect diversity and values inclusivity.
- Identify effective activities to address own development gaps.
- Create own development plan and review plan with team leader. Understand which competencies and skills should be mastered to ensure personal development and performance.
- Demonstrate a commitment to continuous personal improvement in line with the Shared Value “I get better and better”.
Requirements
- Must have a Grade 12 / Matric certificate
- Computer Literate (MS Office)
- No work experience required
- Be a South African citizen
- Be between the ages of 18 and 35
- Currently Unemployed
Application
Application can only be done online, Click here to submit your application
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