Steers Job Opportunities

 

Steers: Opportunities Abound in a Nation’s Favorite Eatery

In the vibrant and bustling landscape of South Africa’s culinary scene, Steers stands as a beacon of flavor, tradition, and community. For decades, this beloved fast-food chain has tantalized taste buds with its signature flame-grilled fare, crispy fries, and a commitment to delivering memorable dining experiences. Now, as Steers continues its journey of growth and expansion across its extensive network of over 600 establishments nationwide, an exciting chapter unfolds for individuals seeking meaningful employment and a chance to be part of a dynamic and customer-centric organization.

Steers is actively seeking enthusiastic and dedicated individuals to join its diverse team, offering a range of vital roles that contribute to the seamless operation and welcoming atmosphere of its restaurants. From ensuring the pristine cleanliness of the premises to providing efficient and friendly service at the forefront, from crafting culinary delights in the kitchen to fostering positive interactions with every guest, Steers presents a multitude of opportunities for individuals with varying skill sets and career aspirations. This comprehensive guide delves into the exciting prospects that await those who choose to embark on a career journey with Steers, highlighting the available positions, the values that underpin the company culture, and the pathways for personal and professional development within this iconic South African brand.

Why Choose Steers as Your Employer? A Foundation Built on Excellence and Opportunity

More than just a purveyor of delectable fast food, Steers embodies a set of core values that extend to its employees, creating a workplace where individuals feel valued, supported, and empowered to grow. Choosing a career at Steers offers a compelling array of benefits that go beyond the immediate job description, providing a solid foundation for both personal and professional fulfillment.

Cultivating Careers: A Commitment to Growth and Development: Steers recognizes that its employees are its most valuable asset and is deeply invested in nurturing their talents and fostering their career progression. The company provides comprehensive training programs designed to equip individuals with the necessary skills and knowledge to excel in their roles. Furthermore, Steers actively promotes from within, offering clear pathways for entry-level employees to ascend to leadership positions. Through mentorship initiatives and ongoing development opportunities, Steers empowers its team members to reach their full potential and build long-lasting careers within the organization. This commitment to internal growth creates a dynamic environment where ambition is recognized and rewarded, making Steers not just a job, but a stepping stone towards a fulfilling professional future.  

Valuing Our Team: Competitive Benefits and Employee Well-being: Steers understands the importance of providing a supportive and rewarding work environment. Employees benefit from competitive wages that reflect their contributions and experience. Recognizing the demands of modern life, Steers also offers flexible working hours where possible, allowing individuals to better manage their personal and professional commitments. A significant perk of being part of the Steers family is the generous meal discounts, enabling employees to enjoy the delicious offerings of the brand they represent. Beyond these tangible benefits, Steers fosters a culture of care and consideration for the well-being of its employees, creating a positive and supportive atmosphere where individuals feel valued and respected.

The Power of Unity: Embracing a Team-Oriented Culture: At the heart of every successful Steers restaurant is a strong sense of teamwork and collaboration. The company cultivates an inclusive workplace culture where every individual’s contribution is recognized and valued. Team members work together towards common goals, supporting each other and fostering a sense of camaraderie. This collaborative environment not only enhances productivity but also creates a positive and enjoyable atmosphere where individuals feel connected and motivated. Whether it’s a busy shift during peak hours or a new initiative being rolled out, the spirit of teamwork is palpable at Steers, making it a place where individuals can thrive in a supportive and unified environment.

A Spectrum of Opportunities: Exploring the Diverse Roles at Steers

Steers’ commitment to providing exceptional service and high-quality food necessitates a diverse team of individuals with a range of skills and responsibilities. The current hiring drive encompasses several key roles, each playing a crucial part in the overall success of the organization. Let’s delve into the specific responsibilities and expectations for each of these exciting opportunities:

1. The Guardians of Cleanliness: Steers is Seeking Dedicated Cleaners

The role of a cleaner at Steers is fundamental to maintaining the health, safety, and overall appeal of the restaurant environment. These individuals are the unsung heroes who work diligently behind the scenes to ensure that every corner of the establishment is spotless and hygienic. Their responsibilities are multifaceted and essential to creating a positive experience for both customers and fellow team members.

Key Responsibilities of a Steers Cleaner:

• Maintaining Impeccable Dining Areas: Cleaners are responsible for ensuring that the dining areas are welcoming and presentable at all times. This includes diligently wiping down tables and chairs after each customer, sweeping and mopping floors to remove any spills or debris, and ensuring that condiment stations are clean and well-stocked. Their attention to detail in maintaining a tidy and inviting dining space directly contributes to customer satisfaction.
• Ensuring Kitchen Hygiene Standards: The kitchen is the heart of any restaurant, and maintaining its cleanliness is paramount for food safety. Cleaners play a vital role in this by thoroughly cleaning kitchen surfaces, including countertops, cooking equipment, and preparation areas. They are responsible for washing dishes, pots, and utensils, ensuring they are sanitized and ready for use. Proper cleaning protocols in the kitchen are crucial for preventing contamination and upholding Steers’ commitment to food safety.  
• Maintaining Sanitary Restroom Facilities: Clean and well-maintained restrooms are essential for customer comfort and hygiene. Cleaners are responsible for regularly cleaning and sanitizing restroom facilities, ensuring that toilets, sinks, and floors are spotless. They also ensure that hand soap, paper towels, and other necessary supplies are readily available.
• Waste Management and Disposal: Efficient waste management is crucial for maintaining a clean and organized environment. Cleaners are responsible for collecting and disposing of trash and recycling materials according to established procedures. This includes emptying bins regularly and ensuring that waste disposal areas are kept clean and tidy.
• Adherence to Health and Safety Regulations: Cleaners must be diligent in adhering to all health and safety regulations and guidelines. This includes using appropriate cleaning products and equipment safely, wearing personal protective equipment when necessary, and following established cleaning schedules and protocols. Their commitment to these regulations ensures a safe and healthy environment for everyone.
• General Cleaning Tasks: Beyond these core responsibilities, cleaners may also be tasked with other general cleaning duties, such as dusting, vacuuming carpets, and cleaning windows and mirrors. Their flexibility and willingness to undertake various cleaning tasks contribute to the overall cleanliness and presentation of the restaurant.

Qualities of an Ideal Steers Cleaner:

• Attention to Detail: A keen eye for detail is essential to ensure that all areas are cleaned thoroughly and to a high standard.
• Reliability and Punctuality: Cleaners play a crucial role in maintaining the smooth operation of the restaurant, so reliability and punctuality are highly valued.
• Physical Stamina: The role often involves physical activity, including standing, walking, bending, and lifting.
• Ability to Work Independently: While part of a team, cleaners often work independently and must be able to manage their time and tasks effectively.
• Positive Attitude: A positive and cooperative attitude contributes to a harmonious working environment.
• Commitment to Hygiene: A strong understanding of and commitment to hygiene standards is paramount in this role.

2. The Front Line of Service: Opportunities for Energetic Cashiers at Steers

Cashiers are the first and often the last point of contact for Steers customers, playing a vital role in shaping their overall experience. They are the friendly faces who greet guests, process orders accurately, and ensure efficient transactions. Their positive attitude and excellent customer service skills are crucial for creating a welcoming and satisfying experience.

Key Responsibilities of a Steers Cashier:

• Warmly Greeting Customers: Cashiers are responsible for providing a friendly and welcoming greeting to every customer who approaches the counter. A genuine smile and a positive demeanor can set the tone for a positive interaction.
• Accurately Taking Customer Orders: Cashiers must be attentive and accurate when taking customer orders, ensuring that they understand the specific requests and any modifications. They should be knowledgeable about the menu items and be able to answer basic questions.
• Efficiently Processing Transactions: Cashiers are responsible for operating the point-of-sale (POS) system to accurately ring up orders and process payments. This includes handling cash, credit and debit card transactions, and mobile payments with speed and accuracy.
• Handling Cash and Balancing the Till: Cashiers are entrusted with handling cash and must be responsible for accurately counting money, making change, and balancing their till at the end of their shift. Attention to detail and accuracy are essential in this aspect of the role.  
• Providing Exceptional Customer Service: Beyond processing transactions, cashiers are expected to provide excellent customer service. This includes answering questions politely, addressing any concerns or complaints effectively, and ensuring that customers leave feeling satisfied.
• Upselling and Promoting Specials: Cashiers may also be responsible for upselling additional items or informing customers about current promotions and specials to enhance their order and increase sales.
• Maintaining a Clean and Organized Counter Area: Cashiers contribute to the overall cleanliness of the restaurant by keeping their counter area tidy and organized. This includes wiping down surfaces, ensuring that necessary supplies are stocked, and maintaining a professional appearance.  
• Collaborating with Kitchen Staff: Cashiers often act as a liaison between customers and the kitchen staff, relaying orders accurately and communicating any special requests or dietary requirements.

Qualities of an Ideal Steers Cashier:

• Excellent Customer Service Skills: A genuine desire to help and interact positively with customers is paramount.
• Strong Communication Skills: Clear and concise verbal communication skills are essential for taking orders and interacting with customers and colleagues.  
• Accuracy and Attention to Detail: Accuracy in order taking and cash handling is crucial.
• Speed and Efficiency: The ability to work quickly and efficiently, especially during busy periods, is important.
• Problem-Solving Skills: The ability to handle customer inquiries and resolve minor issues effectively.
• Positive Attitude and Professional Demeanor: Maintaining a positive and professional attitude, even under pressure.
• Basic Math Skills: Competency in basic arithmetic for handling cash and making change.
• Ability to Work Well Under Pressure: The ability to remain calm and focused during busy periods.

3. The Culinary Heartbeat: Opportunities for Passionate Cooks at Steers

The cooks at Steers are the culinary artisans who bring the brand’s iconic flavors to life. They are responsible for preparing and cooking food according to Steers’ recipes and quality standards, ensuring that every dish is delicious and consistently prepared. Their passion for food and attention to detail are essential to maintaining the brand’s reputation for quality.

Key Responsibilities of a Steers Cook:

• Preparing and Cooking Food to Order: Cooks are responsible for preparing and cooking a variety of menu items, including burgers, fries, and other specialties, according to Steers’ established recipes and procedures. They must ensure that food is cooked to the correct temperatures and presented attractively.
• Following Recipes and Quality Standards: Adherence to Steers’ recipes and quality standards is paramount to ensure consistency and maintain the brand’s signature taste. Cooks must follow instructions precisely and pay attention to detail in every step of the preparation process.
• Maintaining a Clean and Organized Workstation: Cooks are responsible for maintaining a clean and organized workstation, adhering to food safety and hygiene regulations. This includes cleaning equipment, sanitizing surfaces, and properly storing ingredients.  
• Ensuring Food Safety and Hygiene: Cooks must have a strong understanding of food safety and hygiene principles and adhere to all relevant regulations. This includes proper food handling, storage, and cooking techniques to prevent foodborne illnesses.
• Managing Inventory and Stock Levels: Cooks may be involved in monitoring inventory levels and informing supervisors when supplies are running low. Proper stock management helps to ensure that all necessary ingredients are available.  
• Operating Kitchen Equipment Safely: Cooks must be proficient in operating various kitchen equipment, such as grills, fryers, and ovens, in a safe and efficient manner.
• Collaborating with Other Kitchen Staff: Effective communication and collaboration with other kitchen staff members are essential for ensuring smooth and efficient food preparation.
• Assisting with Food Preparation Tasks: Cooks may also be required to assist with various food preparation tasks, such as chopping vegetables or preparing sauces.

Qualities of an Ideal Steers Cook:

• Passion for Food and Cooking: A genuine interest in food and a desire to create delicious meals.
• Attention to Detail: Precision in following recipes and ensuring food quality and presentation.
• Ability to Work Efficiently Under Pressure: The kitchen environment can be fast-paced, so the ability to work efficiently and maintain composure under pressure is important.  
• Knowledge of Food Safety and Hygiene: A strong understanding of food safety and hygiene principles.
• Teamwork and Communication Skills: The ability to work effectively as part of a team and communicate clearly with colleagues.
• Physical Stamina: The role often involves standing for extended periods and working in a hot environment.
• Willingness to Learn and Follow Instructions: A willingness to learn Steers’ specific recipes and procedures and follow instructions carefully.
• Basic Knife Skills: Proficiency in basic knife skills for food preparation.

4. The Voice of Steers: Opportunities for Engaging Customer Service Personnel

Customer service personnel at Steers are the voice and face of the brand, responsible for ensuring that every customer interaction is positive and memorable. They play a crucial role in building customer loyalty and upholding Steers’ reputation for exceptional service. Their ability to communicate effectively, resolve issues, and create a welcoming atmosphere is paramount.

Key Responsibilities of Steers Customer Service Personnel:

• Providing Friendly and Efficient Service: Customer service personnel are responsible for greeting customers warmly, taking their orders accurately (often in drive-thru or counter service settings), and ensuring that their needs are met promptly and efficiently.
• Answering Customer Inquiries: They must be knowledgeable about the menu, promotions, and restaurant policies to answer customer questions accurately and courteously.
• Handling Customer Feedback and Complaints: Customer service personnel are often the first point of contact for customer feedback and complaints. They must be able to listen attentively, empathize with customers, and resolve issues effectively and professionally.
• Ensuring Order Accuracy: Whether taking orders in person or over the phone, accuracy is crucial to customer satisfaction. Customer service personnel must pay close attention to detail to ensure that orders are correct.
• Maintaining a Positive and Professional Demeanor: Even during busy periods or when dealing with challenging situations, maintaining a positive and professional attitude is essential.
• Promoting a Welcoming Atmosphere: Customer service personnel contribute to creating a welcoming and friendly atmosphere in the restaurant.  
• Collaborating with Other Team Members: Effective communication and collaboration with kitchen staff and other team members are essential to ensure smooth order fulfillment and customer satisfaction.
• Assisting with Other Tasks as Needed: Depending on the needs of the restaurant, customer service personnel may also be asked to assist with other tasks, such as light cleaning or stocking supplies.

Qualities of an Ideal Steers Customer Service Personnel:

• Exceptional Communication and Interpersonal Skills: The ability to communicate clearly, courteously, and effectively with customers and colleagues.
• Strong Empathy and Problem-Solving Skills: The ability to understand customer concerns and find effective solutions.
• Patience and Tolerance: The ability to remain calm and patient, even when dealing with difficult customers or situations.
• Positive Attitude and Enthusiasm: A friendly and enthusiastic demeanor that creates a positive impression.
• Active Listening Skills: The ability to listen attentively to customer needs and concerns.
• Professionalism and Politeness: Maintaining a professional and polite manner at all times.
• Ability to Work Well in a Team: Collaborating effectively with other team members to provide excellent service.
• Knowledge of the Menu and Restaurant Policies: Familiarity with Steers’ menu offerings and basic restaurant policies.

Joining the Steers Family: Taking the Next Step in Your Career Journey

For individuals seeking a rewarding career opportunity within a well-established and respected South African brand, Steers offers a compelling proposition. The current hiring drive for cleaners, cashiers, cooks, and customer service personnel presents a chance to become part of a dynamic team that values its employees and fosters a culture of growth and opportunity.

If you are passionate about delivering excellent service, contributing to a positive team environment, and are eager to learn and develop your skills, Steers encourages you to explore these exciting possibilities. By joining the Steers family, you will not only be embarking on a job but also becoming part of a legacy of flavor and community that has been a cornerstone of South African culture for generations.

To take the next step in your career journey with Steers, interested candidates are encouraged to visit the Steers website or inquire at their local Steers restaurant for information on available positions and the application process. This is your opportunity to ignite your career with a brand that is as passionate about its people as it is about its flame-grilled perfection. Don’t miss the chance to become a valued member of the Steers team and contribute to the continued success of this iconic South African eatery.