Local Municipality Call Centre And Cashier Job

 JOIN OUR TEAM: CASHIER POSITIONS AVAILABLE

Are you a motivated individual with a knack for numbers and customer service? The Lekwa Local Municipality, headquartered in Standerton, is seeking four dynamic individuals to join our Budget and Treasury Office as Cashiers on a permanent basis.

Position: Cashier x4 (Permanent)
Reference number: BTO/C/004
Salary: R231 471.10 per annum (Task Grade 8)

Minimum Requirements:

• Grade 12 qualification
• Relevant 3-year tertiary qualification in Financial Accounting, Cost Management Accounting, or equivalent at NQF 5
• Municipal Finance Management qualification (SAQA Qualification ID No. 48965) preferred
• Good numerical and communication skills
• Computer literacy
• 1-2 years of relevant experience

Key Responsibilities:

• Receive payments on behalf of the Municipality
• Handle customer enquiries and resolve issues
• Allocate payments correctly
• Process deposits and internal payments
• Maintain accurate records of transactions
• Assist auditors as needed
• Provide exceptional customer care services
• Manage new connections, customer details changes, and service disconnections

Inherent Requirements:

• Attention to detail
• Administrative and organizational skills
• Ability to work under pressure and within set time frames
• Excellent verbal and written communication skills

Application Process:

• Interested candidates meeting the requirements should submit:
  • Completed application form (available on our website)
  • Comprehensive Curriculum Vitae
  • Certified copies of qualifications and identity documents
• Submit applications to: The Municipal Manager (Attention Manager Human Resources), PO Box 66, Standerton, 2430 Or hand-deliver to the Lekwa Local Municipal Administrative Building, Corner Dr Beyers Naude and Mbonani Mayisela Street, Standerton.
• Note: Faxed or emailed applications will not be considered. Only shortlisted candidates will be contacted.
• Additional Information:

• The Lekwa Local Municipality reserves the right not to make any appointment.
• Background checks will be conducted on shortlisted candidates.
• Canvassing will result in automatic disqualification.
• People from previously disadvantaged groups and individuals with disabilities are encouraged to apply.

Join our team and be part of our vibrant and growing local authority. Visit www.lekwalm.gov.za for the employment form and further details.

Join Our Team at Lekwa Local Municipality

Are you a qualified, motivated, and innovative individual? The Lekwa Local Municipality, headquartered in Standerton, is seeking dynamic individuals to join our team and contribute to our growth-oriented local authority. We invite applications for the following positions:

EXTERNAL ADVERTISEMENT

DEPARTMENT: CORPORATE SERVICES

POSITION: Call Centre Operator X2 (Permanent)

• Standerton (1)
• Morgenzon (1)

Reference number: CS/CCO/002

Salary: R293 429.60 per annum Task Grade 10

Minimum Requirements:

• Grade 12
• A relevant 3-year tertiary qualification in Call Centre/Management Assistant/Administration or equivalent qualification at NQF 5.
• Ability to work under pressure.
• Good Interpersonal and Communication Skills.
• Knowledge and understanding of the Batho-Pele principles.
• Required to work shift system or extended hours as and when the need arises.
• Valid driver’s license is an added advantage.
• Excellent written and verbal communication skills.

Key Performance Areas:

• Receiving and logging all calls in line with policies and procedures.
• Issuing complainants with a reference number.
• Handling all inbound and outbound calls professionally.
• Responding to complaints received via emails and other social media platforms.
• Accurately logging all customer calls and referring them timeously to the department.
• Providing administrative Service and Support to Customer Care Unit.
• Attending to all Customer Care enquiries and complaints related to account information and transactions.
• Demonstrating ability to understand how the activities at customer care enhance and maximize service delivery.
• Delivering excellent and reliable customer service to all clients in line with the principles of Batho-Pele.

How to Apply: Interested applicants meeting the requirements are requested to forward an application form, comprehensive Curriculum Vitae, together with originally certified copies of qualifications and identity documents to:

The Municipal Manager (Attention Manager Human Resources) PO Box 66, Standerton, 2430 Or hand-deliver at the Lekwa Local Municipal Administrative Building, Corner Dr Beyers Naude and Mbonani Mayisela Street, Standerton.

Important Notes:

• Faxed or e-mailed applications will not be considered.
• Correspondence will only be entered into with the shortlisted candidates.
• Closing date for applications: 05 March 2024.

Additional Information:

• People from previously disadvantaged groups and people with disabilities are encouraged to apply.
• The application for employment form obtainable from the Lekwa Local Municipality website at www.lekwalm.gov.za must be completed.
• For further enquiries please contact the Human Resources Administration Officer, Mr F.N Gqwashu at fgqwashu@lekwalm.gov.za or 087 562 5296.

APPLY HERE