Sanlam Graduate Opportunity: Client Service Consultant 2026 Summary
Sanlam (specifically Glacier by Sanlam) is offering a graduate opportunity in Cape Town. This role is ideal for talented graduates looking to kickstart a professional career in the financial services sector within a highly respected client services team.
1. Quick Overview
| Detail | Information |
| Provider | Sanlam (Glacier by Sanlam) |
| Location | Cape Town, Western Cape |
| Job Category | Graduate Program / Client Services |
| Industry | Financial Services / Investments |
| Closing Date | Not explicitly stated (Applications reviewed after due date) |
2. Role Purpose & Key Outcomes
Purpose: Responsible for all client contact (telephonic, email, and walk-in).
High-Level Service: Providing top-tier assistance to internal clients, Independent Financial Advisors (IFAs), and investors.
Investment Admin: Helping clients with administration queries related to their investment portfolios.
Product Knowledge: Providing detailed investment and product information.
Ad-hoc Projects: Participating in specific client service improvement initiatives.
3. Minimum Requirements
Education: * Matric / Grade 12 with Pure Mathematics.
A relevant Financial Degree or tertiary qualification.
Language: Exceptional communication skills in English (both written and verbal).
Experience (Advantageous): 1 year of experience in the finance or investment industry is preferred but not mandatory.
4. Key Competencies & Attributes
Client Focused: Dedicated to meeting the expectations and requirements of internal and external customers.
Problem Solving: Ability to identify and resolve queries efficiently.
Resilience: Maintaining a positive attitude and thriving under pressure.
Collaboration: Working effectively within a team environment.
Adaptability: Open to change and new ways of working in a dynamic environment.
Integrity: Demonstrating honesty and respect in all interactions.
5. How to Apply
Applications must be submitted via the Sanlam Group careers portal:
Application Link:
careers.sanlamcloud.co.za Shortlisting: Note that the shortlisting process only begins once the application due date has been reached.
Transformation: Sanlam is committed to Employment Equity, and their EE plan/targets will be considered during selection.
6. About Glacier by Sanlam
Glacier brings together leading experts and financial services companies to deliver focused investment services. Their solutions include local and international investments, retirement savings, and retirement income solutions.
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